On Monday, May 5th, several Consulting for a Cause advisors presented a workshop at the United Way of Westchester and Putnam and Westchester Community Foundation’s Not-for-Profit Leadership Summit XII conference held at the Doubletree Hotel in Tarrytown. The workshop entitled, “Managing Your Workforce in a Zero Salary Increase Environment,” was co-moderated by Paula Barbag, MBA, CFRE and Lindsay Farrell, MBA, FACMPE, Open Door Family Medical Center. The following CFC colleagues were panelists: Robert S. Nadel, President, The Nadel Consulting Group, Inc.; Robert Cooper, Robert L. Cooper & Associates; and Jeffrey Diaz, Jeffrey Diaz Consulting.
The 1½-hour workshop covered best practices in Employee Relations/Family Friendly Work Environments; Manpower Planning and Career Orientation; Mission Driven Recruitment and Selection; Training and Development Aimed at Career Orientation; Compensation is Fair Internally; High Performers are Recognized and Rewarded; Performance Management Systems in Place; Career Paths are Clear; Philosophy of Promotions From Within Where Possible; Succession Planning is Part of Workforce Management; and Retirement Plans are Clear.
Best new ideas include: Multi-generational workforce management; fiduciary responsibility to employees (teach value of leverage in investing in retirement plan, teach value of leverage in life insurance, teach meaning of good credit); training and development in house; use of tuition reimbursement for professional development; and ensure vision and “line of sight” to agency mission.
The results of offering employee-friendly benefits (increased morale, improved health and mental health, reduction in employee absences) and higher employee engagement (increased productivity, increased profitability, greater staff retention and enhanced customer satisfaction) were discussed as well.